21-year-old youth dupes Amazon India

Delhi youth ordered 166 phones and claimed refunds Here's how he duped Amazon

The police officials have recovered Rs 12 lakh in cash, 25 mobile phones and 40 bank passbooks during the investigations, Indianexpress.com reports. "He then would falsely claim that he never received the phone and ask for a refund in the form of a gift voucher", a police officer was quoted as saying. "Shivam cheated Amazon India by obtaining refund against the order placed earlier for mobile phones". Mr Chopra had studied hotel management from an institute in north Delhi's Rohini.

The Delhi Police have arrested a 21-year-old youth for duping famous e-commerce website Amazon.According to the police, the accused, identified as Shivam Chopra, used to order expensive mobile phones and after getting them delivered, he used to register complaints of getting empty boxes to raise a refund.

According to the report, neither the police nor Amazon elaborated on the process of verification of such refund demands.

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In a statement to PTI, an Amazon India spokesperson said, "We continue to work closely with the Delhi Police and thank them for all their efforts in the investigation".

The accused used to place multiple orders from different customer accounts using different phone numbers and for all these orders, they would give false addresses in the same locality where he actually resided. Chopra had opted for cash on delivery on all their orders and would pay through gift vouchers.

After an inquiry, the police filed a case in August. Since the addresses were incorrect, the delivery men failed to locate the address on the package and would call the accused for directions.

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On the basis of the mobile numbers used to make calls, questioning of locals and with the help of Amazon delivery persons Shivam, a resident of Tri Nagar in Ganesh Pura was identified.

During interrogation, Shivam revealed that for placing the orders, he purchased around 150 per-activated SIM cards from Sachin, who runs a store in the neighborhood, deputy commissioner of police (Northwest) Milind Dumbere said.

From each purchase, Chopra made a two-fold profit- once by receiving the refund and later by selling the phone without its box and documents. "He later confessed that he sold them in the market", said the police.

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