GOP senator presses Apple on phone slowdowns

Enlarge Image Do we have a winner?                  Jason Cipriani  CNET

As Reuters reports, the Apple Store on Bahnhofstrasse in Zurich, Switzerland, was evacuated Tuesday morning after an iPhone battery that was being replaced by a store worker suddenly overheated, burning the worker's hand in the process.

Marco Bisa of the Zurich police office said staff "responded well and correctly" by sprinkling quartz sand on the overheating battery to contain the smoke, then opening ventilation systems to release it.

Specialists from the Zurich Forensic Institute are investigating what caused the battery to overheat. All three emergency services attended the store, and six people received medical care at the site, though they were not seriously hurt and nobody required a hospital visit.

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It will be interesting to see what Apple's response is. Last October, an iPhone 8 Plus owner claimed her handset had "exploded" while on charge. Incidents were reported in China, Taiwan and Japan, with no signs of scorching or an explosion in the affected devices. "I was like, 'Oh my God'".

Apple's battery woes are continuing.

"They just kept asking me, 'Well, how's the phone doing?"

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Apple is already in hot water with France over its decision to slow down iPhones without telling anyone, with the French government becoming the first to open an investigation into its methods.

An iPhone 6 during an Apple event on September 9, 2014, in Cupertino, California.

The authorities opened a preliminary investigation on January 5 against Apple for "programmed obsolescence" and "deceit" after receiving a complaint, according to an official who asked not to be named in line with policy.

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This all started in December after users on Reddit complained of slowing iPhones and Primate Labs' John Poole ran benchmark tests on the iPhone 6s and iPhone 7 over time, across various iOS updates. "Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that". Many of these are demanding that Apple compensate all iPhone users who have experienced their devices slowing down.

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