Air Canada check-in counters back online after massive outage

Air Canada has been hit by a system wide glitch that is reportedly affecting the check-in process at airports across Canada

At least one Air Canada flight out of Victoria International Airport has been cancelled this morning in the wake of a nation-wide computer system failure at the national carrier. Customers are advised to check the status of their flight and check-in online at aircanada.com before going to the airport.

"We apologize for any inconvenience and are working towards restoring our service as quickly as possible", Air Canada wrote in a tweet. "We thank customers for their patience".

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The company says it expects some continued flight delays as it works to clear the backlog caused by a disruption of its airport systems, check-in and customer service centres.

Air Canada is Canada's largest domestic and global airline serving more than 200 airports on six continents.

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As Air Canada customers raised concerns about the situation, Toronto's Pearson International Airport also told customers over Twitter the airline was experiencing IT issues and that it was affecting flight schedules.

Air Canada is Canada´s largest domestic and global airline serving more than 200 airports on six continents. Air Canada is the only worldwide network carrier in North America to receive a Four-Star ranking according to independent United Kingdom research firm Skytrax, which also named Air Canada the 2017 Best Airline in North America.

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