Starbucks Issues Apology After Racial Slur Was Written On Customer's Cup

The man told the employee that his name was Pedro at the La Cañada Starbucks

A woman who said she knows Pedro went to Twitter to offer criticism to Starbucks.

Pedro, a customer at a Starbucks in La Cañada, California, said the establishment wrote racial slur on his drink and not his name.

He says he was the victim of a racial slur at a La Canada Flintridge Starbucks on Tuesday afternoon, a picture of which was sent to us on our Fox 11 Los Angeles Facebook page by a friend.

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"Out of all the names they could've put on his coffees for "misunderstanding" him they decide to put 'beaner, '" Priscilla Hernandez told CNN. The company responded very meekly to the incident by offering the man a $50 gift card, which he said was an insult.

According the report from the CBS affiliate, Starbucks issued the following apology: "This is not indicative of the type of experience we want our customers to have when they walk into our stores".

"We have apologized to the customer directly and are working to make things right", it added.

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The incident comes just weeks before Starbucks plans to close all of its stores for racial-bias training on May 29. "This kind of mistake is unacceptable and we will take additional steps to assess what happened here and how our partners can be better", Starbucks said in the email.

Starbucks has been facing nationwide outrage after viral cellphone video showed two Black men at one of its locations in Philadelphia being arrested by police.

Telemundo reported that the barista responsible for the slur was in their 20s.

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Pedro is expecting to meet with one of the location's employees on Thursday and although he is unsure of what will come of the interaction, he hopes the barista will face serious consequences.

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